Hitachi
Designit - Tokyo
Redefining warehouse management and employee workflows.
Hitachi faced growing pressure to optimize logistics across its warehouses in both urbanand rural Japan. Without a centralized system—and amid the challenges of a global pandemic—operations became fragmented, workflows inefficient, and critical decisions were made without real-time visibility.
As a team, we worked closely with the client to develop a Digital Twin prototype of their current software to help them iterate and test their integrations and potential future scalability.
Role
Experience Design Lead
Capabilities
Digital Transformation
Product Innovation
Design Strategy
UX/UI Design
Prototyping
User Research
Location
Tokyo / Remote
Challenges
We entered the project at a transitional point, inheriting a set of interface screens that lacked cohesive structure or end-to-end user flows. The previous vendor's team had focused on engineering execution over user experience or any strategic vision for scale.
A limited access to actual end users and a traditionally hierarchical culture presented a unique challenge in aligning design intent with real operational needs.
Approach
I led the design effort within a newly formed, cross-cultural team distributed between Japan and Bali. The scope was focused and fast-paced—just eight weeks to make sense of inherited materials, define a direction, and deliver tangible outcomes.
We began by mapping the existing experience to uncover functional gaps and points of confusion. With limited access to end users, we leaned on stakeholder interviews and scenario modeling to design flows around key operational needs. Rather than overhaul everything at once, we identified two priority journeys that could unlock immediate impact.
I facilitated internal alignment within the client’s organization and the final output became a conversation starter—positioning design as a strategic lens and creating momentum for deeper engagement going forward.
Outcomes
&
Deliverables
A live prototype in which they could test and iterate solutions with real-time data inputs.
A product strategy that improved forecasting and set the stage for a full-scale smart logistics ecosystem.
A Future vision for their software and a structured transition to AI-driven warehouse management.
Client's understanding and appreciation of the value of Human Centered Design in a previously "technology-first" oprational model.
Hitachi
Designit - Tokyo
Redefining warehouse management and employee workflow
Hitachi faced growing pressure to optimize logistics across its warehouses in both urbanand rural Japan. Without a centralized system—and amid the challenges of a global pandemic—operations became fragmented, workflows inefficient, and critical decisions were made without real-time visibility.
As a team, we worked closely with the client to develop a Digital Twin prototype of their current software to help them iterate and test their integrations and potential future scalability.
Challenge
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam felis mauris, commodo sit amet scelerisque ac, ultrices in leo. Etiam sodales mauris turpis, at eleifend nisl mattis id. Nullam tempus quis erat at dignissim.
Approach
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam felis mauris, commodo sit amet scelerisque ac, ultrices in leo. Etiam sodales mauris turpis, at eleifend nisl mattis id. Nullam tempus quis erat at dignissim.
Outcomes
&
Deliverables
A live prototype in which they could test and iterate solutions with real-time data inputs.
A product strategy that improved forecasting and set the stage for a full-scale smart logistics ecosystem.
A Future vision for their software and a structured transition to AI-driven warehouse management.
Client's understanding and appreciation of the value of Human Centered Design in a previously "technology-first" oprational model.
Details
Experience Design Lead
Location
Tokyo / Remote
Capabilities
Digital Transformation
Product Innovation
Design Strategy
UX/UI Design
Prototyping
User Research
Hitachi
Designit - Tokyo
Redefining warehouse management and employee workflows.
Hitachi faced growing pressure to optimize logistics across its warehouses in both urbanand rural Japan. Without a centralized system—and amid the challenges of a global pandemic—operations became fragmented, workflows inefficient, and critical decisions were made without real-time visibility.
As a team, we worked closely with the client to develop a Digital Twin prototype of their current software to help them iterate and test their integrations and potential future scalability.
Challenge
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam felis mauris, commodo sit amet scelerisque ac, ultrices in leo. Etiam sodales mauris turpis, at eleifend nisl mattis id. Nullam tempus quis erat at dignissim.
Approach
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam felis mauris, commodo sit amet scelerisque ac, ultrices in leo. Etiam sodales mauris turpis, at eleifend nisl mattis id. Nullam tempus quis erat at dignissim.
Outcomes
&
Deliverables
A live prototype in which they could test and iterate solutions with real-time data inputs.
A product strategy that improved forecasting and set the stage for a full-scale smart logistics ecosystem.
A Future vision for their software and a structured transition to AI-driven warehouse management.
Client's understanding and appreciation of the value of Human Centered Design in a previously "technology-first" oprational model.
Details
Experience Design Lead
Location
Tokyo / Remote
Capabilities
Digital Transformation
Product Innovation
Design Strategy
UX/UI Design
Prototyping
User Research
Hitachi
Designit - Tokyo
Redefining warehouse management and employee workflows.
Hitachi faced growing pressure to optimize logistics across its warehouses in both urbanand rural Japan. Without a centralized system—and amid the challenges of a global pandemic—operations became fragmented, workflows inefficient, and critical decisions were made without real-time visibility.
As a team, we worked closely with the client to develop a Digital Twin prototype of their current software to help them iterate and test their integrations and potential future scalability.
Role
Experience Design Lead
Capabilities
Digital Transformation
Product Innovation
Design Strategy
UX/UI Design
Prototyping
User Research
Location
Tokyo / Remote
Challenges
We entered the project at a transitional point, inheriting a set of interface screens that lacked cohesive structure or end-to-end user flows. The previous vendor's team had focused on engineering execution over user experience or any strategic vision for scale.
A limited access to actual end users and a traditionally hierarchical culture presented a unique challenge in aligning design intent with real operational needs.
Approach
I led the design effort within a newly formed, cross-cultural team distributed between Japan and Bali. The scope was focused and fast-paced—just eight weeks to make sense of inherited materials, define a direction, and deliver tangible outcomes.
We began by mapping the existing experience to uncover functional gaps and points of confusion. With limited access to end users, we leaned on stakeholder interviews and scenario modeling to design flows around key operational needs. Rather than overhaul everything at once, we identified two priority journeys that could unlock immediate impact.
I facilitated internal alignment within the client’s organization and the final output became a conversation starter—positioning design as a strategic lens and creating momentum for deeper engagement going forward.
Outcomes
&
Deliverables
A live prototype in which they could test and iterate solutions with real-time data inputs.
A product strategy that improved forecasting and set the stage for a full-scale smart logistics ecosystem.
A Future vision for their software and a structured transition to AI-driven warehouse management.
Client's understanding and appreciation of the value of Human Centered Design in a previously "technology-first" oprational model.
Hitachi
Designit - Tokyo
Redefining warehouse management and employee workflow
Hitachi faced growing pressure to optimize logistics across its warehouses in both urbanand rural Japan. Without a centralized system—and amid the challenges of a global pandemic—operations became fragmented, workflows inefficient, and critical decisions were made without real-time visibility.
As a team, we worked closely with the client to develop a Digital Twin prototype of their current software to help them iterate and test their integrations and potential future scalability.
Challenge
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam felis mauris, commodo sit amet scelerisque ac, ultrices in leo. Etiam sodales mauris turpis, at eleifend nisl mattis id. Nullam tempus quis erat at dignissim.
Approach
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam felis mauris, commodo sit amet scelerisque ac, ultrices in leo. Etiam sodales mauris turpis, at eleifend nisl mattis id. Nullam tempus quis erat at dignissim.
Outcomes
&
Deliverables
A live prototype in which they could test and iterate solutions with real-time data inputs.
A product strategy that improved forecasting and set the stage for a full-scale smart logistics ecosystem.
A Future vision for their software and a structured transition to AI-driven warehouse management.
Client's understanding and appreciation of the value of Human Centered Design in a previously "technology-first" oprational model.
Details
Experience Design Lead
Location
Tokyo / Remote
Capabilities
Digital Transformation
Product Innovation
Design Strategy
UX/UI Design
Prototyping
User Research
Hitachi
Designit - Tokyo
Redefining warehouse management and employee workflows.
Hitachi faced growing pressure to optimize logistics across its warehouses in both urbanand rural Japan. Without a centralized system—and amid the challenges of a global pandemic—operations became fragmented, workflows inefficient, and critical decisions were made without real-time visibility.
As a team, we worked closely with the client to develop a Digital Twin prototype of their current software to help them iterate and test their integrations and potential future scalability.
Challenge
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam felis mauris, commodo sit amet scelerisque ac, ultrices in leo. Etiam sodales mauris turpis, at eleifend nisl mattis id. Nullam tempus quis erat at dignissim.
Approach
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam felis mauris, commodo sit amet scelerisque ac, ultrices in leo. Etiam sodales mauris turpis, at eleifend nisl mattis id. Nullam tempus quis erat at dignissim.
Outcomes
&
Deliverables
A live prototype in which they could test and iterate solutions with real-time data inputs.
A product strategy that improved forecasting and set the stage for a full-scale smart logistics ecosystem.
A Future vision for their software and a structured transition to AI-driven warehouse management.
Client's understanding and appreciation of the value of Human Centered Design in a previously "technology-first" oprational model.
Details
Experience Design Lead
Location
Tokyo / Remote
Capabilities
Digital Transformation
Product Innovation
Design Strategy
UX/UI Design
Prototyping
User Research