To navigate ongoing scope and resourcing changes effectively I took a flexible approach grounded in clear prioritisation. Regular check-ins with the Managing Director allowed us to recalibrate timelines and team structure while keeping delivery on track. I also led alignment and process workshops with stakeholders and validated business objectives with both the client and engineering teams.

A key aspect of my work involved bridging gaps between disciplines by educating stakeholders from engineering and IT on the long-term value of integrating design early in the process. I had the opportunity to work with a highly adaptable team, continuously adjusting our approach to meet evolving delivery needs and quality standards. Additionally, I supported the main stakeholder during presentations to the C-suite.

We addressed tensions between pre-sales expectations and delivery realities through transparent communication, collaborative planning, and strong design leadership. This approach played a critical role in stabilizing the partnership and moving the project forward.